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5

Shipping & Tracking

Preparing time

Orders are packed and shipped Monday - Friday only. Most orders are shipped within 2 business days from the order date. Orders placed on weekends and select holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s), may take an additional 5 business days to process and ship.

 

Shipping method

Orders less than USD $30 will be charged, the shipping cost depends on the weight of the products and the shipping method you choose.

Orders more than USD $30 will be free of charge shipped by standard shipping. The standard shipping takes 7-15 business days to most of the countries in Europe and North America, 15-45 business days to other countries.

Orders more than USD $99 will be free of charge and shipped by Express shipping, it takes 4-7 business days to all over the world.

 

Standard shipping(7-20 business days)

Below are the the countries which usually take 7-20 business days by standard shipping, other countries not showing below will take 15-45 business days.

(the time of delivery is an estimation, no guaranteed and may be delay sometimes):

Australia Austria Belgium Canada Czech Republic
Estonia Finland France Greece Hungary
Iceland Ireland Italy Latvia Lithuania
Poland Portugal Romania Russia Slovakia
Slovenia Spain Sweden SWitzerland United Kingdom
USA        

 

 

Express Delivery (4-7 business days)

We provice express delivery all over the world, charge about US $12-25, the exact cost will be generate automatically when you place the order. 

We will pay all customs and import duties for all orders delivered(Only for airmail shipment) into the Europe/Switzerland and the U.S./Canada. Should you be asked to pay these by the local shipping company, please retain proof of payment and contact our customer care who will be happy to refund these back to you.

 

 

Tracking

 Free shipping tracking number please check on this website: http://www.17track.net/

Express Delivery tracking number please check on this website: http://www.dhl.com/

If any question please contact our Customer Care Department: support@relaxfeel.com

Featured Products

Relaxfeel Fashion
Flat G 9/F Golden Bear Centre 66-82 Chai Wan Kok Street Tsuen Wan, HK
Phone: